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Getting Started
What is SmartOps Copilot?
SmartOps Copilot is an AI teammate platform built around three agents — Support, Sales, and Operations — that handle work on your behalf instead of just assisting your team with it.
The three agents
- Support Agent — answers customer questions from a knowledge base you control, and escalates to a human with full context when it can’t help.
- Sales Agent — runs outbound campaigns across email, WhatsApp, and SMS, follows up automatically, and sends booking links when a lead is ready to meet.
- Operations Agent — designed to automate internal workflows like updating records, generating reports, and routing approvals. Available as a demo today.
How it's different from a chatbot builder
SmartOps Copilot isn’t a blank canvas you have to script — each agent has a defined job, a dashboard for configuring it, and real integrations (your knowledge base, your inbox, your CRM) that it works from. You add context; the agent does the work.
Where to start
If you get customer questions, start with the Support Agent playbook. If you run outbound outreach, start with the Sales Agent playbook. See Choosing the Right Agent for Your Team for a more detailed comparison.
Ready to set one up?
Start with the agent that matches what you need most right now.