About SmartOps Copilot

The AI team behind your business

SmartOps Copilot gives businesses a Support Agent, a Sales Agent, and an Operations Agent — handling customer conversations, qualifying leads, and running back-office workflows, so your team can focus on what only people can do.

Support Agent reads every incoming conversation across web chat, email, and WhatsApp, resolves what it can on its own, and hands off the rest to your team with full context attached.

Sales Agent replies to inbound leads within seconds, qualifies them in a real conversation, follows up until they respond, and books meetings directly onto your calendar.

Operations Agent executes the repetitive, multi-step processes that quietly eat your team’s week — data entry, reconciliation, reporting, and routing — accurately and on schedule.

SmartOps Copilot is designed to make sophisticated AI capabilities accessible to every business, regardless of size, sector, or technical expertise.

How it works

Everything your business needs, automated

A full team of agents

Support Agent resolves customer conversations, Sales Agent qualifies and follows up on leads, Operations Agent runs your back-office workflows — all working together.

Built around your workflow

Connects directly to Gmail, WhatsApp, Slack, your CRM, and the tools you already use. No new inbox to check — AI works inside your existing stack.

Intelligent, not generic

Every reply, follow-up, and workflow step is personalised from real conversation and business data, trained on your company knowledge base.

Scales with you

From a solo founder handling their first customers to an enterprise running multi-team operations, SmartOps adapts to the size and shape of your business.

Core capabilities

Support Ticket ResolutionLead Qualification & Follow-upWorkflow AutomationWeb Chat, Email & WhatsAppCRM & Business Tool SyncAI Knowledge Base