Cookie Policy
Last updated: June 26, 2026
This Cookie Policy explains what cookies are, how SmartOps Copilot uses them, and the choices you have regarding their use. SmartOps Copilot is operated by Parallax Horizon AI.
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to site operators. Cookies do not contain personally identifiable information on their own, but they may be linked to information we hold about you.
2. How We Use Cookies
Strictly necessary cookies
These cookies are essential for the platform to function. They enable core features such as user authentication, session management, and security. You cannot opt out of these cookies as the service cannot function without them.
Functional cookies
These cookies remember your preferences and settings — such as your dashboard layout or display preferences — so you do not have to reconfigure them each time you visit.
Analytics cookies
We use analytics tools to understand how users interact with SmartOps Copilot — which features are used most, where users encounter friction, and how the platform performs. This data is aggregated and anonymised and helps us improve the product. We do not use this data for advertising.
3. Third-Party Cookies
Some features of SmartOps Copilot rely on third-party services that may set their own cookies. These include:
- Google OAuth — used for secure sign-in via your Google account.
- Stripe — used to process payments securely. Stripe may set cookies to detect fraud and manage the checkout session.
- Analytics providers — used to collect aggregated usage data to help us improve the platform.
We do not control third-party cookies and recommend reviewing the privacy policies of those providers for more information.
4. Cookie Duration
Cookies used by SmartOps Copilot fall into two categories based on how long they persist:
- Session cookies — these are temporary and are deleted when you close your browser.
- Persistent cookies — these remain on your device for a set period (typically 30–365 days) or until you delete them manually.
5. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from specific websites. Please note that disabling cookies may affect the functionality of SmartOps Copilot — in particular, strictly necessary cookies are required for authentication and core features to work.
To manage cookies, refer to your browser's help documentation:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and Site Permissions
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
7. Contact Us
If you have questions about this Cookie Policy or how we use cookies, please contact us at legal@parallaxhorizon.com.